The Zoo is an excellent way to complement your planned visit to the Buffalo Region. If planning a visit from out of town, but cannot make ticket purchase decision today, please note that the Zoo has partnerships with the following hotels:

Come and visit the Buffalo Zoo’s gift shop, The Zootique, and see what new and wild things you’ll find! Our primary gift shop carries a variety of unique items to commemorate your Zoo visit. Practical essentials like sunscreen and umbrellas are also well stocked. This beautiful 3,000 square foot shop renovated from a historic children’s barn is located next to the main entrance.

Can’t make it to the Zoo? No problem! Shop the Zootique online. Get all your favorite Buffalo Zoo souvenirs without having to step foot in store.

Buffalo Zoo members receive discounts when making purchases at the Zootique, other retail outlets throughout the Zoo, and the online retail shop.

For retail related questions please contact bfzorders@thessagroup.com

Are you having a birthday party at The Buffalo Zoo? Are you a teacher or visiting the Zoo with your class on a field trip? Please contact our store Manager, Nicole, at nicolewurstner@kmssa.com to see what items we might have to offer for your zoo birthday party bags or class souvenirs.

Also, check out our group souvenir program.

Gift Shop Hours: Open 10 AM to 5 PM Friday – Sunday

Phone Number: (716) 837-3900 x 110

Rentals:

Our Rental Shed is open daily from Memorial Day Weekend through Labor Day. We rent out single strollers, double strollers, motorized scooters, and wheelchairs. Rentals are available through the Zootique when the Rental Shed is closed.

Pricing:

Single Stroller – $6

Double Stroller – $8

Motorized Scooter – $25

Wheelchair – Free of charge

All rentals require a form of photo identification as a deposit in addition to the rental cost. We can only take reservations for wheelchairs. Please call the Zootique Shop and speak to an associate in order to reserve your wheelchair. All other rentals are on a first come first serve basis.

***Motorized scooters are not available to rent from November through March. They are not available to rent on any date where rain is in the forecast.***

Hours

For a hands-on animal experience, come explore our brand new Delta Sonic Heritage Farm. The latest Zoo offering enhances everyone’s zoo experience by giving them an opportunity to actually touch the animals inside the exhibit. The Delta Sonic Heritage Farm is the first project to be built as part of Phase II of the Buffalo Zoo’s master plan. The family-friendly exhibit recreates a historic farm from the 1850s and replaces the former Children’s Zoo. This Erie Canal-era homestead features heritage breeds of domestic animals and includes an adjacent wetlands and a historic replica of an Erie Canal lock.

• Do have a great time at the Buffalo Zoo! If you have any questions or need help, please speak to any Zoo associate.

• Do understand that animals need rest and privacy just like humans. Zoo animals have access to off-exhibit areas during the day and may not always be available for public viewing.

• Do keep the Zoo clean by placing all litter in the proper trash and recycling receptacles.

• Do drop off your map at the main entrance so we can recycle or reuse it.

• Do wear shirt and shoes when in the Zoo.

• DON’T FEED THE ANIMALS. Each of our animals receives nutritionally balanced diets designed for their specific needs.

• Don’t cross fences or railings. Zoo animals are wild animals, not pets. Their exhibits and enclosures are designed to protect you and the animals from harm.

• Don’t bring radios, skateboards, skates, bicycles, balloons, glass, grills, rollerblades, alcohol, squirt guns, frisbees, balls, or pets into the Zoo.

• AND PLEASE NOTE… special circumstances including construction, births, feeding and veterinary procedures may require that specific animals be removed from public viewing to ensure their best possible care. There are no refunds due to animal availability or weather.